Forum Discussion
number issues
hi I recently joined smarty from o2 and transferred my old number over.
i am finding that any new contacts i am texting are getting the smarty sim number i got before i transferred??
5 Replies
- MSFSMARTY Guru15-06-2023
Hello darrenS_2098104 . Your phone has 'remembered the number initially allocated to the Smarty sim. depending upon the type of phone, you will be able to change this to the correct number somewhere in the settings.
- darrenS_2098104SMARTY Pioneer15-06-2023
i have a Samsung would you have any idea how?
thanks!
- MSFSMARTY Guru16-06-2023
Hello darrenS_2098104 . Well, I'm not a Samsung user (I do Apple) so cannot help much.
I am guessing that somewhere on screen you have a settings icon (mini gear wheel?). Somewhere in there, I would expect to be able to see phone details that shows 'My Number'
You could also look online for support: https://www.samsung.com/uk/support/product-help/mobile-devices/#smartphone-tabs