Forum Discussion

6 Replies

  • IanEast_3146660's avatar
    IanEast_3146660
    SMARTY Pioneer
    08-02-2025

    anybody any idea why there seems to be problem importing my old number which at the moment appears to be on my old asda sim & my new smarty one but my smarty app say its the original smarty number.

     

    • MSF's avatar
      MSF
      SMARTY Guru
      08-02-2025

      IanEast_3146660 You may need to web chat with Smarty support.

      Did you get an email telling you that the port process is complete? What number shows on the web page account dashboard (not the app)?

      • IanEast_3146660's avatar
        IanEast_3146660
        SMARTY Pioneer
        08-02-2025

        just an email saying there is a problem. web page account dashboard  shows different number asda sim shows same number as smarty one