Forum Discussion

GlobaLone's avatar
GlobaLone
SMARTY Pioneer
14-05-2023

'No SIM card. Emergency calls only'

So with the SIM I ordered, which works fine btw, came a spare one for me to fit in any spare phone of my choice so as to use that phone with Smarty too. Fitted same spare SIM in just such a phone only to get the 'No SIM...' message in the title.

Is that to be expected with a SIM that hasn't been activated? Or does that particular message suggest that it won't work even after payment+activation?

3 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    15-05-2023

    Hi GlobaLone  - is this the post that you thought had been deleted? I can see that you posted again and have replied there.

    The spare sim would need to be activated before you can use it - and not on the same number/account.

    Hope all is OK now.

    • GlobaLone's avatar
      GlobaLone
      SMARTY Pioneer
      17-05-2023

      Thanks for replying. But I'm trying to work out whether the SIM is broken or not. Would a non-activated SIM be expected to cause the 'No SIM card. Emergency calls only' message?

      • MSF's avatar
        MSF
        SMARTY Guru
        17-05-2023

        GlobaLone I think the non-activated sim may well give that message.

        Anyone else have input here?

        Could you try the sim in question in another device to check if it is functioning?