Forum Discussion

StevenP_1145309's avatar
StevenP_1145309
SMARTY Pioneer
08-11-2026

No signal in Eckington S21

Over the past 2 months, my signal in my home has gone from 2 bars to no signal or intermittent. What's going on? My dual sim (smarty/ee) are both now poor. Have they done something to the nearest relay station? 

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    09-11-2026

    StevenP_1145309​ As we are customers like you, we will not have tht kind of information.

    If you complete a Smarty Network Status check, you may get something further. The alternative is to have a web chat with Smarty Support.

    Spoiler alert - I have just checked there and no issues showing.

    If both of your sims are having problems, is that more than just a coincidence?