Forum Discussion
No reception abroad
The data sim in our campervan TV worked twice, in different locations in Europe. The sims in our iPhones worked perfectly throughout. I have adjusted the settings and we were clearly not in a blackspot. The sim worked again in the uk. Can anyone shed light on this problem?
Yes, I think you’re right!
6 Replies
Perhaps you reached the 12GB/month roaming mobile data limit applicable in EU inclusive roaming destinations, JeanHow_2042742.
Thanks. Should have mentioned only 7GB have been used.
Perhaps you tried to use roaming mobile data while not within one of the EU inclusive roaming destinations, JeanHow_2042742.
Any out-of-plan use won't work unless you've credit in your SMARTY plan account.
If your SMARTY plan data allowance is less than 12/GB, then that is the limit that applies for roaming in an EU inclusive roaming destination.
