Forum Discussion

jsiengi_3289245's avatar
jsiengi_3289245
SMARTY Pioneer
22-05-2025

no internet

hi i am in RG31 area. i have no internet.  i  had unlimited data. i have used 100gb. suddenly to it stopped working. i added an add on fir 1 gb to try...but still no internet.

is there a problem in the area. i checked the status and there was no problems. 

please help. thankyou

 

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    23-05-2025

    jsiengi_3289245  If everything was working and your account shows a live smarty plan with data available, then you need to web chat with Smarty Support for them to investigate (if you say that Network Status indicates no problem)