Forum Discussion
No internet most of the time
Ever since first activating my SIM I struggle with loading even basic text websites. Streaming music, one of my main uses, is impossible. I can often only buffer about 30s of a song before the intern...
I'm now unable to make calls or send SMS. It just says "Sorry, you have not been given access to this service". What the actual?
HonourableTyr This all sounds most odd! You will need a web chat with Support as they can check what is happening on your account.
Have you also looked at the network status checker for your postcode?
I chatted with support again. Seems that the SMS and calls was the payment failing to be taken on the bank holiday. Re-ran my payment and that was restored quickly.
Internet is still being difficult so I may ask for another SIM as I've ruled out phones by testing in 4 devices.
