Forum Discussion
MarkSav_3185580
21-02-2025SMARTY Pioneer
No incoming Calls
I have transferred over to you and you email me saying my number and everything has ported over to me and is up and running which it is not But no one can call me the get a message "the mobile numbe...
Aleksan_3197252
25-02-2025SMARTY Rookie
I am having the exact same issue and customer service don’t seem to be much help. Has yours now been resolved? I’m getting very stressed as my phone is used for work and I’m pregnant so I got request calls from hospital etc.
JacquiR_3081326
05-03-2025SMARTY Pioneer
I am having same issue - can only recieve other smarty calls but no one else. Live chat doesnt seem to know how to fix the issue
- Rebekah_15006-03-2025Team SMARTY
Hi JacquiR_3081326,
If you still need help our customer care team are available to offer account specific advice https://smarty.co.uk/contact available daily from 8am – 8pm.
- MSF06-03-2025SMARTY Guru
JacquiR_3081326 Have you tried a network reset?