Forum Discussion
No inbound calls or texts for 9 days following a failed Port
Hi All, I have not had any inbound calls or texts since joining smarty due to a failed port whereby they didn’t port the “voice in” element of the port. I have spent these 9 days on WebChat every d...
I am sorry to hear about your recent experience with SMARTY in reference to porting your number.
Can you please explain what services you do not have access to? Has your number ported but you are unable to make calls and SMS?
Any additional information would be great so I can send you the relevant steps to get this issue resolved.
Hi,
My number has ported for outgoing calls and texts but has not ported for incoming calls and texts.
I have not been able to receive any calls or texts since joining smarty 9 days ago.
Please don't recommend Web chat or formal complaints as I and doing this ongoing with no resolve and growing frustration
