Forum Discussion

BernardR_476093's avatar
BernardR_476093
SMARTY Pioneer
16-11-2024

No data or dropping out after changing to social tarriff

I have no data or keeps dropping out, just changed to social tarriff 

 

4 Replies

  • BernardR_476093's avatar
    BernardR_476093
    SMARTY Pioneer
    19-11-2024

    Sorted out, unplugged router, took sim out, powered up put sim back, seemed to solve the problem,  think the changing tarriff was a coincidence.  Thank you

    • MSF's avatar
      MSF
      SMARTY Guru
      19-11-2024

      BernardR_476093  Good news! Also, it is very useful when people post to say how a problem has resolved - it can help others with similar issues.

  • Unitysounduk's avatar
    Unitysounduk
    SMARTY Commentator
    17-11-2024

    Hi there's no difference regardless of plan 

    Have you recently changed phone as your internet settings might need to be changed as mfs said check network status 

    Hope this helps 

  • MSF's avatar
    MSF
    SMARTY Guru
    16-11-2024

    BernardR_476093 The plan you are on shouldn't make any difference to the quality of your signal.

    Are you saying that you have always had a good signa on smarty until recently? Have you checked Network Status?