Forum Discussion
Rw
03-05-2024SMARTY Maverick
Newly NO reception
This last month reception has gone. I check the reception map and apparently all is well. It isn’t. I have no reception on smarty in the Nottinghamshire area. My Wife recently joined smarty and r...
- 03-05-2024
Okay Rw, might be worth performing a NETWORK RESET given the mobile network has changed significantly, in your area, following 3G network switch-off.
The iOS user guide explains how to do this on your iPhone.
Rw
06-05-2024SMARTY Maverick
Yep - 3 turned off all their 3G masts. So now you can only call via 4G and 5G. My phone was set to 4G - but, seemed to have got stuck? Taking the SIM out and sticking it back in again did the job.
Smarty - next time something so big happens, please yet your customers know in advance. I was pulling my hair out.
MSF
06-05-2024SMARTY Guru