Forum Discussion
Network Throttling?
Smarty's Policy on Network Policy states they don't do Network Throttling or Data Shaping.
However, I've been having an issue very similar to what this user described last year.
Between 1am-8am approximately, the connection is fine.
By 8am, the Download speed has suddenly dropped to ~4mbps, and by 5pm it's down to 1-2mbps.
Upload is unaffected.
I've been a Smarty User for over 5 years, and I've never had any contact or warnings about Network Usage.
My Dashboard info shows a fairly consistent monthly useage of (+/-) ~500Gbs for the last year.
The device is in the same position at the various hours I'm attempting this - with a consistent signal strength, and no variation in the hardware/software that's in use.
The timing of the 'throttling' is very consistent.
Can anyone offer any information / ideas on what the cause is, and how I can fix this?
6 Replies
Same issue here..have mobile and router Simms.. airplane mode momentarily on mobile resets data rate for an hour or two then drops off .. router sim removal/ replacement does same .. got into the habit of just doing a reset prior to watching Netflix or similar.. landline broadband is a pain in my area.
Thanks for the response.
I've been on Smarty for 5+ years without this issue.
The times that I'm experiencing this 'throttling' do seem very consistent - and it is the majority, almost all, of the day now.
My device is still only 4g capable, would a 5g device alleviate this?
Are there any other options I could try, or check the usage of masts I connect to?
