Forum Discussion

YulianK's avatar
YulianK
SMARTY Community Manager
25-06-2025

[Network Issue] Service Update - Resolved

Update 09:00 Following an issue with our voice and text services yesterday, service has now been restored for the majority of our customers. If anyone is still having issues, they shou...
2 jul and my phone is not working nearly 2 weeks I need my work and call no network no date and no calls work for my phone.
Network
Not able to make or receive calls today even after a restart. Not for the first time. Not happy. Will be leaving Smarty.
not good
problematic
Still unable to make or receive voice calls .37
where are the compensation
Roger82's avatar
Roger82
SMARTY Maverick
25-06-2025

Hi,

I'm in Newport, South Wales and seem to be out of service all day, I've applied for multiple jobs over the last week and have been in contact with a few future possible employers, the issue today has been I've received 7 text nnnnñññ.saying I've got voicemail but then can't even access the **bleep** voicemail to see who has called me ( no missed calls are coming up with names or numbers) . 

I've obviously restarted the phone multiple times to no avail .. 

Can someone tell **bleep** is going on?

Thanks and regards 

Roger

  • MSF's avatar
    MSF
    SMARTY Guru
    25-06-2025

    Roger82  The top post in this thread explains. They will update it when they have information.