Forum Discussion
YulianK
23-01-2025SMARTY Community Manager
[Network Issue] Service Update - Resolved
[UPDATE]
Following an issue affecting voice calls yesterday, services have almost returned to normal overnight. We continue to monitor and review all services throughout today to ensure full...
DerekFra_200147
23-12-2022SMARTY Pioneer
FALKIRK town centre has ZERO signal for the last week.
3 Network engineers are trying to resolve issues.
SMARTY customer service will NOT refund for this loss.
So, as a 4 sim customer, im expected to pay for a service I cannot access.
CS sucks, as does the network.
- NRJ23-01-2025SMARTY Rookie
Loss of network in Wandsworth London today...anywhere else?
- NRJ23-01-2025SMARTY Rookie
Loss of service in Wandsworth today. Smarty saying that "there might be a network problem"..well, there seems to be a problem.
- Jamie24-12-2022SMARTY Commentator
Surly this would be very interesting to trading standards - charging for a service that isn't being delivered?