Forum Discussion
[Network Issue] Service Update - Resolved
Hi KD đź‘‹
I am with another network and recently saw this on their Community posts with regards to an answer for iPhone owners who had the same problem of not being able to make/receive calls......
Iphone users I have managed to fix it on my Iphone…. If you are using an Iphone with IOS18 open settings, select apps, scroll down and select phone, and where it says “My number” type your number starting with a 0(zero). Then click save. Try to make a phone call. Worked for me straight away.
Hope this helps x
Thank you Decembersangel,
I tried that but it wouldn’t allow me to change from the +44 option.
I’ve spoken to Smarty help since who after lots of checks, identified that the vOLTE setting was not selected. That seems to have solved the issue, fingers crossed.
Thank you for trying to help x
- raymond_271267023-01-2025SMARTY Pioneer
Ime having the same problem, how do I get help please, samsung galaxy s9+ android, thanks ray
- ashleyskilton07-10-2024SMARTY Rookie
Thanks for this. Only just realised I had the same problem and this solved it!