Forum Discussion
Network congestion
Network congestion, what exactly does it mean and how long do engineers need to fix/improve things. Smarty network in CM19 has been unusable since Tuesday AM, my router cannot get a connection and co...
Have you used the network status checker at your location ubdai66?
Do this online at https://smarty.co.uk/network-status-checker.
Yes. Do every hour to see if any improvement on the congestion front. No change since Tuesday AM.
Yep.
Okay ubdai66, at my location this status has been on display for nearly 12-months now.
The web chat may be able to verify this, but I'd suspect Three UK are working on their backhaul network at your location.
I think Three are working on this UK wide because they need to prepare their network infrastructure for increased backhaul traffic with the upcoming 3G switch-off, and the related increase in 4G VoLTE network traffic.
Until Three UK finish upgrading, you might've a case for some goodwill credit.
