Forum Discussion

JohnMar_1533852's avatar
JohnMar_1533852
SMARTY Rookie
26-01-2023

My Sim Pin?

Saw a TV program last night. It said we should protect our SIM card with a PIN number. I don’t know what this is. Can Smarty help?

4 Replies

    • Samantha's avatar
      Samantha
      SMARTY Rookie
      05-03-2023

      I forgot my sim pin, what should I do?

      • MSF's avatar
        MSF
        SMARTY Guru
        05-03-2023

        If you repeatedly try to input and get it wrong, it will lock the phone and stop all usage.

        I think that you will need to contact Support Team via web chat and ask for a PUK (PIN Unlock Code).

        You say that you have forgotten the sim pin, but is the phone working without?