Forum Discussion

BasmaIk_2158719's avatar
BasmaIk_2158719
SMARTY Rookie
10-07-2023

My sim has been activated 5+ hours

But not data I've places my sim in too different phones and it doesn't work.

 

It's not because my phones locked my husband has a smarty sim and his works fine in his I phone 

 

Can someone help 

1 Reply

  • JJP2's avatar
    JJP2
    SMARTY Pro-coach
    10-07-2023

    Check your Smarty dashboard to ensure that you have an activate plan. (Sounds daft, but ensure you have bought a plan, and have not just put your SIM in phone(s) and not actually bought a plan.