Forum Discussion

IqbalMo_2488829's avatar
IqbalMo_2488829
SMARTY Pioneer
23-04-2024

My phone doesn’t work since yesterday

Even I renew my plans 

3 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    24-04-2024

    IqbalMo_2488829 Not enough information for us to really help. Please remember that we are Community Forum members like you and don't work for Smarty so cannot access your account

    Try:

    A. Check account dashboard to see if SIM is active and Smarty plan showing.

    B. If all seems OK there, try SIM in another phone.

    C. If it still doesn't work, you can try ordering a replacement SIM via your account, or else have a web chat with Support Team.

     

  • IqbalMo_2488829's avatar
    IqbalMo_2488829
    SMARTY Pioneer
    23-04-2024

    the network not workings 

    • Chalkychap's avatar
      Chalkychap
      SMARTY Trendsetter
      24-04-2024

      Bad luck perhaps IqbalMo_2488829 - #LessSMARTY, #MoreMalarkey.

      Luckily, the SMARTY network still works in my location.