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HelenTe_3240701's avatar
HelenTe_3240701
SMARTY Pioneer
19-03-2025
Solved

My mobile number I need this new phone to be a different number, but I don't have a pac number

  • MSF's avatar
    19-03-2025

    HelenTe_3240701 If you do not have a PAC to bring in a number from a previous network, then you can have a web chat with Smarty Support and ask them to allocate a new number to your current sim.

    You should explain to them why you need to change number e.g. is someone harassing you?

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    19-03-2025

    HelenTe_3240701 If you do not have a PAC to bring in a number from a previous network, then you can have a web chat with Smarty Support and ask them to allocate a new number to your current sim.

    You should explain to them why you need to change number e.g. is someone harassing you?