Multiple SIMs on 1 Account

Question

HiI already have a smarty sim and account.&nbsp; I wish to add an additional SIM to my account for my child.&nbsp; However from what I'm seeing on the website/app - it suggests I need to create a new account for the 2nd SIM card.&nbsp; I can't open a second account because my email address is already being used for my account.Anyone come across a similar problem?ThanksSusan&nbsp;

msf · Answer

SusanMc_2927638​ This has been covered a number of times. The only way that you can have more than one sim on the one account using the same email is by opening the second as a 'nickname' sim. It will be part of a Group owned by the main sim and can only be controlled by the Group owner:https://help.smarty.co.uk/en/articles/5723752-what-is-a-nickname-sim&nbsp;

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Multiple SIMs on 1 Account

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