Forum Discussion

Pete's avatar
Pete
SMARTY Maverick
02-03-2023

Moving Plan as existing customer

Hello,

I'm currently on the 50GB for £10 plan.

I've now seen that Smarty are offering 60GB for £10.

How do I move to this plan or is it only for new customers?

I did check my account but didn't see this plan listed.

Thanks,

Pete

2 Replies

  • George's avatar
    George
    Team SMARTY
    02-03-2023

    Hey Pete I would suggest dropping our team smarty.co.uk/contact a message, they can change you over to this plan. Also nice one fuzzy getting the upgrade!

  • fuzzy's avatar
    fuzzy
    SMARTY Teamster
    02-03-2023

    Last month I was on 30GB for £10 plan when I saw the 60GB upgrade and, like you, wanted to upgrade to it. I asked on here and it was suggested I talk to their online web chat to get the upgrade, but I couldn't be bothered with the hassle. But when my plan auto-renewed a few days ago I find I'm on the 60GB for £10 plan! HTH.