Forum Discussion

JamesDa_1021622's avatar
JamesDa_1021622
SMARTY Pioneer
02-08-2024

Mobile data does not work

Hi everyone..please help. My mobile data does not work! Just paid etc?

5 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    03-08-2024

    JamesDa_1021622 Really not enough information for any of us to give you useful advice.

    Tell us the whole story please.

    • JamesDa_1021622's avatar
      JamesDa_1021622
      SMARTY Pioneer
      05-08-2024

      I put my mobile data on and it doesn't work. No Internet and I can't make calls. I've topped it up recently using £10 a month plan. Help!

      • MSF's avatar
        MSF
        SMARTY Guru
        05-08-2024

        JamesDa_1021622 Does your account dashboard show your correct number and also an active Smarty plan? If it does, then you need to web chat with Smarty Support so that they can look at your account to sort it.