Forum Discussion

thomasS_2642143's avatar
thomasS_2642143
SMARTY Pioneer
12-06-2024

Missing voicemails

I have a sim only deal, and used to get a text and voicemail ok but now when someone leaves an voicemail (Ive tested) and I call to retrieve it the automated voice says ‘you have no new messages’. 
I am missing important calls as a result. 

any clues about how to fix?

 

1 Reply

  • Chalkychap's avatar
    Chalkychap
    SMARTY Trendsetter
    12-06-2024

    Perhaps speak to SMARTY support via their web chat service, thomasS_2642143

    The advisers work between 8am - 8pm daily.