Solved
Messages on community not posting
My messages won't post on here, I have requested email varification but I am not recieving the email in my inbox.
I've sorted this now, had to verify my email.
Forum Discussion
16 Replies
I've sorted this now, had to verify my email.
So if you never received the verification e-mail (as I still have not done), how did you manage to verify your e-mail?
I've just been told, off-forum, that my access has been manually fixed, so please ignore the above post - I am still too new to have found out where I can actually delete it.
I had this issue too but I never got the verification email. For anyone in a similar issue it seams apple emails didn’t work so I used my gmail one and boom… verification came through.
FYI SMARTY Admin / Community Manager / Web page designer etc....
You CAN'T see the 'email' tag if you go to My settings > Personal 🙄 when clicking on your Avatar as all you see are the 'Username' and 'Personal Information' tags. The only way to get to your email (to verify it) is when you get the below message and you click on the link in it! THIS definitely needs to be sorted because if you move away from the post with the message you CAN NOT access your email address details to verify it (even if you can 🙄)
For this Community page to be useful and easily accessible to all SMARTY customers then this (and also getting the verification email) needs to looked at and worked out. I have been part of many Community pages and once they work they are a great place to be part of but they also need to be easily joined.
Oh, and 20 minutes in and I'm STILL waiting on my email address 'verification email' and waiting, and waiting, and waiting.......😂😂😂
Two and a half years since this post and the issue persists. I’m on Apple me.com and I never receive the verification email… which is ironic because it’s fine on my Smarty account otherwise.
I’m a L3 IT guy and I’m not sure why this hasn’t been resolved. The Apple customer email domains should be made trusted by whichever technology is discriminating against them.
This forum seems very difficult to post to! Im trying to post to this forum for the first time and it is not an easy process
CS2447 You have been successful now at any rate. I have noticed that the Smarty web site doesn't seem to like Safari browser but is usually ok with Chrome - not sure if that is relevant in your case.
I also notice that many people seem to post the same thing more than once and this may also be a sign that they are struggling to post. I will signpost this to the Community Manager for possible input.
YulianK - is this something that you could look at please?
Thanks for that , its not an issue my Browser end , it would not work on 3 separate browsers
I cannot even post. There seems to be no way to post available. I am working on a desktop.
SusanKa_3437685 Well, you have posted here and I just replied to another of your posts too!
