Forum Discussion

RossBas_3667954's avatar
RossBas_3667954
SMARTY Rookie
02-06-2026

Massive data use on one day

Hi there, I have run out of my 50GB data allowance 11 days before it renews, which is mainly down to one day when I used 32GB of data. I have no idea how this would've happened, even on a high-usage day I only ever use about 3GB.

This feels like it is a mistake - can someone look into this for me?

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    02-06-2026

    RossBas_3667954​ We are customers like you and so cannot see what you have used. Your Account Dashboard has a Usage History that will show how much data was used each day. In addition, your phone should also have a log of how much data was used and by what apps.