Forum Discussion
Low internet speed
Yes. Just switched from Three to Smarty and VERY unhappy at the terrible download speeds of 0.5 to 2Mbps compared to Three.
EE, O2 and Vodafone all giving 10Mbs + at same locations.
That’s odd - Three own Smarty, so of course, Smarty runs on the three network.
What device are you using ? I just wonder, if you using Smarty Mobile as a replacement for fixed line broadband, you have fallen foul of section 5.15 of the Smarty terms and conditions.
5.15 Our Unlimited Data Only SIM plans are for personal, non-commercial use only and can be used in SIM enabled tablets or
laptops and portable mobile WI-FI devices and is uncapped for this use. This SIM card should not be used as a permanent
long-term alternative to home broadband. If we determine in our sole opinion that your use of the SMARTY Services is in
breach of these Terms and Conditions and/or exceeds that reasonably expected of someone using the Service for legitimate
personal, non-commercial use, then we may at our discretion terminate (in accordance with Section 9), or Suspend (in
accordance with Section 8), or restrict your SMARTY Service. As an example, without limitation, we consider that if you
regularly tether more than 8 devices that this is unlikely to be legitimate personal, non-commercial use.
