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Richard_2585194's avatar
Richard_2585194
SMARTY Rookie
07-02-2025

Lost/stolen phone disable with IMEI Code

Hi

I lost my mobile and i want lock it with IMEI code...

Replacement SIM arrived (and i installed in my emergency mobile), but i cant find anything about the IMEI lock process...

On the web every post say this is the providers duty...

 

1 Reply

  • SmartyTrousers's avatar
    SmartyTrousers
    SMARTY Centurion
    07-02-2025

    Richard_2585194 Yes, if you have the IMEI number of the stolen phone and want to get it blacklisted so it can't be used on UK networks, you need to start a web chat with Smarty to ask them to blacklist it for you.