Forum Discussion
Lost text messages
I ported over to Smarty from Virgin yesterday but I’ve lost my text messages . Is there an easy way to get them back?
The text messages should be on your phone BarryBe_1914166.
Did you change your mobile phone when you started using your SMARTY SIM BarryBe_1914166?
Well would you believe it, just switching my old phone on has automatically made the texts appear on the new phone. I guess it somehow updated the new phone from the iCloud.
Thanks Chalkychap 👍
5 Replies
The text messages should be on your phone BarryBe_1914166.
Did you change your mobile phone when you started using your SMARTY SIM BarryBe_1914166?
Hi Chalkychap,
I actually changed my iPhone a week ago so I guess I may of lost them then without noticing.
I just switched the old iPhone on and sure enough they’re still there.
Do you know if there’s an easy way to get them from the old phone to the new one?I believe you can set the 'old' iPhone to save texts in iCloud, from the "Apple ID" section in the Settings. Under "APPS USING ICLOUD", you can backup Messages app texts. You'll need a Wi-Fi connection for the 'old' iPhone to do this.
Once your texts are in iCloud, you should able to get them on your 'new' iPhone by changing the Settings on your 'new' phone.
Alternatively, make sure you have got the same version of iOS on your 'old' and 'new' iPhones, then:
- Factory reset the 'new' iPhone.
- After the factory reset, use the copy from 'old' iPhone, when you setup your 'new' iPhone - all your texts will be copied over to the 'new' iPhone.
