Forum Discussion
SarahWa_1127843
07-03-2023SMARTY Rookie
Lost phone need a new sim with same number
- 07-03-2023
Try the steps in the following help article:
What to do if your SIM card gets lost or stolen | SMARTY Help Centre
- 29-03-2023
Ah, that's frustrating FionaTh_1076694.
I guess you'll need to ask for a replacement SIM using the SMARTY online web chat support team. The support team work 8am - 8pm daily.
Access web chat from the icon bottom right of your screen, when you're signed-in to your online dashboard.
🍀
JohnSava_347395
06-01-2024SMARTY Pioneer
New sim same number
- MSF13-01-2024SMARTY Guru
JohnSava_347395 The link I shared should give you the info.