Forum Discussion
Lost phone need a new sim with same number
Try the steps in the following help article:
What to do if your SIM card gets lost or stolen | SMARTY Help Centre
Ah, that's frustrating FionaTh_1076694.
I guess you'll need to ask for a replacement SIM using the SMARTY online web chat support team. The support team work 8am - 8pm daily.
Access web chat from the icon bottom right of your screen, when you're signed-in to your online dashboard.
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9 Replies
Hello
Farrukh_2810990 Hello to you! Welcome to the forum.
New sim same number
JohnSava_347395 The link I shared should give you the info.
I lost my phone I need a new sim with the same number
Marysuth_706265 If you search the website for help, you will come across this: https://help.smarty.co.uk/en/articles/1215834-what-to-do-if-your-sim-card-gets-lost-or-stolen
Try the steps in the following help article:
What to do if your SIM card gets lost or stolen | SMARTY Help Centre
Doesn’t work for a group member. System wants to replace my group leader’s sim not mine
Ah, that's frustrating FionaTh_1076694.
I guess you'll need to ask for a replacement SIM using the SMARTY online web chat support team. The support team work 8am - 8pm daily.
Access web chat from the icon bottom right of your screen, when you're signed-in to your online dashboard.
🍀
