Forum Discussion

MarkEaso_660021's avatar
MarkEaso_660021
SMARTY Pioneer
23-02-2023

Losing add-ins due to Fair Usage rubbish policy

Is there a way round the Fair Usage limitation in France? Smarty are awful to communicate with and I am constantly losing add-ons due to the rubbish fair usage policy in The EU. I havé a SIM in a router and I don’t use it for phone calls.

This is a recurring problem and it’s driving me mad!

2 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    23-02-2023

    Roaming in EU is limited to 12Gb on  Smarty and I believe that it’s the same for most UK networks. You can always purchase a data add on if you require more data during your stay in EU.

  • Chalkychap's avatar
    Chalkychap
    SMARTY Trendsetter
    23-02-2023

    I don't think so MarkEaso_660021.

    All SMARTY's monthly plans have a 12GB/month data restriction if you are roaming within the EU.

    I think all the UK mobiles networks have a similar fair usage restriction for roaming data, when you're roaming in the EU.