Forum Discussion
Lifting Pause on Smarty Plan
Help please. I need the Pause on my Smarty account stopped & plan made active again. I’ve renewed my plan & the transaction has gone through, reflecting on Dashboard. Despite this, I’m still unable...
Bhavini_3006242 Reply on your other post.
Have you turned off phone and then turned on again? also worth a Network Reset on phone settings.
Hi,
Thanks for the reply. I did switch phone on & off but that didn’t work. Friend suggested going to settings to switch of & on again Mobile Data, which I did & solved the problem without Smartly web chat.
I’ve since found where web chat link is, so know where I can go if I need to contact customer services
