Forum Discussion

MIW25's avatar
MIW25
SMARTY Pioneer
27-04-2023

Issues With A New Xiaomi REDMI 10

Hi there.

Has anyone had issues with the Xiaomi REDMI 10 2022 phone and a Smarty SIM? We cannot make or receive a phone call whatsoever? 

6 Replies

  • WelshPaul's avatar
    WelshPaul
    SMARTY Centurion
    28-04-2023

    If changing the SIM makes no difference then check the handsets IMEI number(s) and make sure they haven't been blacklisted.

  • MSF's avatar
    MSF
    SMARTY Guru
    28-04-2023

    When you say a 'new' Xiaomi, is it brand new or could it be locked to a network?

    • MIW25's avatar
      MIW25
      SMARTY Pioneer
      28-04-2023

      MSF it's brand new from the manufacturer and SIM free? 

  • Chalkychap's avatar
    Chalkychap
    SMARTY Trendsetter
    27-04-2023

    Your SMARTY SIM might be damaged or faulty - does it work in a different handset MIW25?

    Do you have another non-SMARTY SIM card to check the Xiaomi handset's okay?

     

    • MIW25's avatar
      MIW25
      SMARTY Pioneer
      28-04-2023

      Chalkychap it's gone to the Xiaomi "recommended" repair centre and they say it's fine? It isn't? 🤷

      • Chalkychap's avatar
        Chalkychap
        SMARTY Trendsetter
        28-04-2023

        Your SMARTY SIM might be damaged or faulty - does it work in a different handset @MIW25?