Forum Discussion
Endemoniada
26-12-2022SMARTY Pioneer
Is there a simple way to change my billing date?
In theory I could pause my plan but I'd rather avoid that.
- 28-12-2022
Hi Endemoniada there currently is not, this is something we have passed on in the past to our teams - the only way to do this right now is to pause your service, we understand this isn't ideal.
JillWya_1870625
11-04-2023SMARTY Pioneer
Is the date set by start date or automatically set as 1st of each month?
- jassingh01-09-2023SMARTY Motivator
JillWya_1870625 It's the date you `activated` the SIM - payment is taken on the same day of each month going forwards (unless that date doesn't exist in that respective month, it can get moved earlier).
Incase you're restarting your Smarty plan, it would be the day you turned on the auto-renewal. This is the 'billing cycle'.
This article should explain all you need:
https://help.smarty.co.uk/en/articles/952716-how-billing-works-with-smarty