Forum Discussion

Stephen_2607686's avatar
Stephen_2607686
SMARTY Maverick
17-09-2024
Solved

iPhone iOS18 RCS messages

Hey everyone, I’ve updated to ios18 on my iPhone 14PM , which means I should be able to rcs across to my android buddies! But I can’t (yet) there is nothing in settings I can see.

what gives? Is it carrier specific? 

  • WelshPaul's avatar
    WelshPaul
    19-02-2025

    SMARTY doesn't have its own iOS profile, they use THREE's iOS profile and that’s why the setting shows. However, THREE’s RCS service doesn’t work with Smarty, and thus it’s not supported.

77 Replies

  • AudiTrucker's avatar
    AudiTrucker
    SMARTY Maverick
    20-09-2024

    Would like to know how long this takes to implement on IPhones as it’s been 5 days since iOS 18 and almost 7 weeks or more on iOS 18.1 so Cmon Smarty stop pussyfooting around 

  • RovingRaspberry's avatar
    RovingRaspberry
    SMARTY Commentator
    18-09-2024

    At the moment, just a couple of days after iOS 18.0 was released, its only MNOs worldwide that are currently supporting this, and even then, not all MNO's, with MVNO's and sub brands being some months away from supporting this.

    I wouldnt expect this situation to chsnge until Q1 of 2025 at the earliest.

    • PhilC_2682298's avatar
      PhilC_2682298
      SMARTY Rookie
      20-09-2024

      RCS is available with SMARTY on my Samsung S24 Ultra, pop the SIM in my iPhone 15 Pro Max ... No dice for RCS ????

      • KizzyCatwoman's avatar
        KizzyCatwoman
        SMARTY Maverick
        21-10-2024

        Yes because RCS is a Google/Android messaging protocol that Apple has reluctantly adopted after pressure from the EU. Android uses the Google or Samsung RCS servers to operate but Apple has made the protocol and servers carrier specific. 

  • MSF's avatar
    MSF
    SMARTY Guru
    18-09-2024

    Stephen_2607686  If you check it out carefully, you will see that it needs your network carrier to support that system. Currently Smarty does not (I think it may only be EE at the minute).

  • MikeXMichaels's avatar
    MikeXMichaels
    SMARTY Pioneer
    16-09-2024

    I was excited to learn of RCS messaging support on iOS that was released today.

    Although I already use RCS Messaging with other android users though my Pixel on Smarty network, my family who have updated to iOS 18 cannot yet use it.

    The option to enable it in the iphone message settings is not yet there and lots of chatter on the internet suggest that only EE in the UK support it at the moment. 

    Has anyone got this working on smarty and know of any update on when this might be available?

    • AndrewP_2753924's avatar
      AndrewP_2753924
      SMARTY Enquirer
      14-02-2025

      I recently switched from SKY (o2) and was disappointed to see that RCS doesn’t work anymore. I queried this with Smarty via two ‘chats’ and an email only to be told that “3 doesn’t support it” on iPhone. Although I can text to normal phone numbers I can’t reply to ‘short numbers’ (to report and issue on a BT  phone line). Is this normal for Smarter? (iPhone 11 running 18.3)

      • SmartyTrousers's avatar
        SmartyTrousers
        SMARTY Centurion
        14-02-2025

        AndrewP_2753924 Yes, Smarty doesn't support sending messages to SMS short codes (other than the ones mandated by Ofcom for requesting a PAC, etc).

    • PaulLLoydJohnso's avatar
      PaulLLoydJohnso
      SMARTY Commentator
      15-12-2024

      Any updates on this? Three is now supporting RCS

      • AudiTrucker's avatar
        AudiTrucker
        SMARTY Maverick
        17-12-2024

        Surprised Smarty doesn’t as it is part of three network so should be activated also 

    • AndrewM_1740060's avatar
      AndrewM_1740060
      SMARTY Maverick
      22-09-2024

      According to this page, you should receive a notification when SMARTY has updated the carrier settings. It would appear there is also a risk that you miss this notification and simply going to Settings->General->About will trigger a check-in for a new version.

      https://support.apple.com/en-gb/109324