Forum Discussion
Internet not available
I've preset settings as recommended by SMARTY but when not connected to Hotels WiFi and try to use Chrome I get Internet not available! Obviously I'm missing a step, any suggestions?
6 Replies
In addition to the useful advice from MSF it would be worth checking whether you have to pay for your hotel’s WiFi.
No, hotel WiFi is free
JohnRei_2491866 Are you Roaming or in the UK? If Roaming, you need to set APN to mob.asm.net
Thanks for responding, I'm in Madeira with APN preset as suggested and roaming set to connect to data services. When away from hotels WiFi and attempt to use Chrome I get Internet not available message. Obviously I'm missing a step, or two but don't know what to try
Do you have a signal on your phone ?
It’s worth manually selecting a network, rather than letting your phone automatically select a network.It’s also worth double checking that you have indeed turned roaming on.
JohnRei_2491866 ...and see this article: https://community.smarty.co.uk/t5/faq/getting-started-with-smarty/ta-p/36
