Forum Discussion

Eleccy's avatar
Eleccy
SMARTY Pioneer
17-12-2022

International Roaming

Would be nice to have roaming in Australia like Three use to have.

7 Replies

  • Chalkychap's avatar
    Chalkychap
    SMARTY Trendsetter
    15-02-2023

    Hey Eleccy

    I've got a dual SIM phone, which supports use of an eSIM.

    For a recent trip to Australia, I purchased an eSIM mobile data only plan (from Soracom Mobile). This gave me mobile data for international roaming, at a reasonable price. 

    In Australia I just turned OFF mobile data on my SMARTY SIM, leaving my eSIM plan for mobile data while roaming. In addition, I'd added an out-of-plan top-up, so I could call and text using my SMARTY SIM, if necessary. 

     

    • Kathryn_ob's avatar
      Kathryn_ob
      SMARTY Pioneer
      27-03-2024

      Hi, I've just asked Smarty if this will work and they said it won't as Smarty doesn't support eSIMs yet...  Were you with Smarty at the time / how did you manage to get this to work please?

      • MSF's avatar
        MSF
        SMARTY Guru
        31-03-2024

        Kathryn_ob  I agree with JJP2RidesAgain  having just successfully used an Airalo data esim for a couple of weeks and now reverted back to normal physical smarty sim.

  • MSF's avatar
    MSF
    SMARTY Guru
    15-02-2023

    I sus pet that with such reasonable prices for plans (and no long-term contract commitment), it is not economically viable for Smarty to offer roaming everywhere.

    I think it's pretty good that they are not charging for EU roaming!

  • Linsey's avatar
    Linsey
    SMARTY Moderator
    17-12-2022

     

    πŸ‘‹For sure! We will certainly take your feedback on board. We are always looking for ways to improve so we do really appreciate your feedback 😊