Forum Discussion

HelenSp_2852797's avatar
HelenSp_2852797
SMARTY Pioneer
23-07-2024

Im a new customer just joined

I cant ring out on my phone  its saying my phones not registered 

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    24-07-2024

    HelenSp_2852797 Check your account dashboard to see if it shows an activated sim and also a current smarty plan.

    If it does and still will not work, does your phone show a signal? Check Coverage and Network Status.

    If everything should be fine but is not, have a web chat with Smarty Support team who can check your account.