Forum Discussion

Gabriela_300352's avatar
Gabriela_300352
SMARTY Rookie
17-05-2026

I want to contact Smarty

my phone was lost or stolen - can you please suspend my service and blacklist the phone's IMEI number, thank you

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    18-05-2026

    Gabriela_300352​ Not on here because we are forum members - customers like you.

    You can web chat with Smarty Support as one option to report it.

    You can also order a replacement sim and that will stop the old one working