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RichardE_524813's avatar
RichardE_524813
SMARTY Pioneer
15-03-2023

I use my sim in a WiFi dongle. Won't work in europe

I couldn't use my dongle last week in Europe. I now  understand I need to make some settings changes, but I don't know how to make changes to my Huawei mifi device. Any suggestions please? 

3 Replies

  • Rebekah_150's avatar
    Rebekah_150
    Team SMARTY
    16-03-2023

    Hey  RichardE_524813 

    you are right that you will need to change your APN to mob.asm.net, it will depend on the device you have on where you would change them. I would recommend asking your device support.

  • MSF's avatar
    MSF
    SMARTY Guru
    15-03-2023

    As well as what Chalkychap says, do bear in mind that you are limited to 12Gb when Roaming in EU.

  • Chalkychap's avatar
    Chalkychap
    SMARTY Trendsetter
    15-03-2023

    You probably need to use the web admin interface of your Huawei mobile broadband router, in order to do this RichardE_524813.

    The device's user guide should have a section on the web admin interface.