Forum Discussion
I need proof of usage for insurance
Can anybody help me? I haven’t heard back from SMARTY. My insurance company requires a Proof of Usage PDF. Any help would be greatly appreciated.
Smarty told me they couldn’t do this & just provided proof of SIM use, as my son’s SIM card was replaced, this proves nothing! Getting a little bored of the lack of concrete help from Smarty; it’s adding to the stress of my son having his life threatened for his phone…
Elspeth_2408033 If you access the account dashboard, you can access usage history and screen grab then save as a pdf file.
I need proof of use linked to the IMEI of the phone which has been stolen…
What was the result of this? Its a fairly standard insurance requirement.
