Forum Discussion
I have a new Visa card and I’m having trouble re- registering my account
5 Replies
Thank you for reaching out to the SMARTY community!
In order to change your payment settings you need to visit the SMARTY app or website, you will see the 'account settings' option and within this you will also see the 'payment method' option. This is where you can update your payment details before the next renewal is due.
Please make sure you change this before your renewal or your account will be suspended if not payment is made.
Please see more information here - Updating your payment method | SMARTY Help Centre
I hope this helps! - Jodie 😊
I have same issue but man aged to change card info for my sim card for internet but not for phone - confusing.
It doesn't help! In order to register new payment card you need to require a code but you idiots keep sending code to old phone number which I have never used with smarty. Why don't you send code to current phone number which I have been using for years!
I believe that code will be being sent by your bank. In which case, the 'idiot' would be the person who's not told the bank they've changed their phone number...
