Forum Discussion
Solved
I didn’t activate the SIM I bought
I bought a SIM card at my local Sainsbury’s I then bought a SMARTY plan without activating the SIM accidentally. Do I wait 2 days for the new SIM, or can I use the one I’ve already bought someho...
Just to let you know the chat CS has advised me to cancel the account, get a refund, and then create a new account.
now I’m having trouble closing/cancelling the account. All it gives me a STAC code, ?
not impressed
I bought this smart sim online from u but its still not working in my phone if its will same send me my money back
WaqarAh_2543579 You are not writing to Smarty here, so we cannot arrange any refund. This is the Community Forum and we are customers like you but have no access to accounts.
Try a web chat with the Support Team.
