Forum Discussion
Nichola_3000240
22-11-2025SMARTY Pioneer
I can't renew my plan
I paused my plan last week after my phone was lost and now when I try to renew the button to renew my plan is greyed out and can't be clicked on. Tried on several platforms and browsers. Any idea?
1 Reply
- NatalieSMARTY Moderator23-11-2025
Sorry to hear this Nichola_3000240,
Please speak with our webchat team who can look into your issue further. You can contact them here : https://smarty.co.uk/contact.
- Natalie