Forum Discussion

DavidYa_1509636's avatar
DavidYa_1509636
SMARTY Pioneer
01-04-2024

I can't access the promotional offer

Hi everyone

I'm on the £8 for 16Gb and now Smarty are doing 50Gb for the same price. I've tried to access the offer but it wont give me the option. Is it because I'm already on the £8 tariff and I'm stuck with it or will it upgrade to 50Gb on may billing date??

2 Replies

  • JJP2RidesAgain's avatar
    JJP2RidesAgain
    SMARTY Centurion
    02-04-2024

    Definitely go via the webchat - I just did this, and it took around 2 minutes to switch to the £8 for 50 GB offer

  • MSF's avatar
    MSF
    SMARTY Guru
    01-04-2024

    DavidYa_1509636 A web chat with the Support Team is the way to go to get this sorted.