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TaraIah_1582073's avatar
TaraIah_1582073
SMARTY Pioneer
29-05-2023

I added credito to my account but the company did not activated it automatic

Hi there. I got a acredit top up at the pay point and the smarty companies did not activated my plan automatically 

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    29-05-2023

    TaraIah_1582073  Your plan will auto renew only if you set it to do that in your account and also have the money ready to pay for it (or let Smarty access some form of credit).

    If you are in doubt, please web chat with the Support Team.