Forum Discussion

Maureen_2303273's avatar
Maureen_2303273
SMARTY Pioneer
21-09-2023

how to change login verification to email as default

how to change login verification to email as default - I am 'Grandpa' and do not want SMS sent to G'kids every time I view their account

2 Replies

  • jassingh's avatar
    jassingh
    SMARTY Motivator
    23-09-2023

    No option to default to 'email only' unfortunately - an SMS is always sent with a code when you request to login so you'll need to request it to be sent via email each time. Most networks utilise this to help with account security. Also with recent changes made to Smarty's authentication - if you trust the browser/device that you use, you'll remain logged in for a longer period of time (and therefore be asked to login less often).

    Good to know: if you chose to have the text sent via email, the code that was sent via SMS will be invalidated. 

  • WelshPaul's avatar
    WelshPaul
    SMARTY Centurion
    21-09-2023

    SMS only i'm afraid.