Forum Discussion
How do you turn off voice mail
Hey davidch_1653515
If you have voicemail set up but now want it deactivated, get in touch with us via web chat so that we can arrange for this to happen. Our team on web chat are available from 8am-8pm 7 days a week.
Hope this helps!😁
Shamus Possible workaround? Change your greeting message on voicemail to let people know that you don't check it and they should send you a text or WhatsApp if you don't answer.
I realise it's not perfect, but may be more convenient in the long term if it's hard to turn off voicemail.
Not a bad option but I went thru the chat box. Requested some personal details as security. Once confirmed my voicemail was deactivated. Took all of 3, 4 minutes.
Point is you shouldn't need to go through this palaver. There should be an option to change it for yourself on your dashboard.
Jacqueli_236591 Glad it worked for you!
Why can't send SMS to disabled voicemail off by SMS eg: To switch your Voicemail off, text UIT to 1233. (please note this isn't smarty as it example from lebara) should be the same way feature for smarty?
PhilipS_1801472 That's a question that you would need to address to Smarty. Currently, Smarty give the following information: https://community.smarty.co.uk/t5/faq/want-to-deactivate-your-voicemail/ta-p/7915
