Forum Discussion

PeteJak_1513238's avatar
PeteJak_1513238
SMARTY Pioneer
16-09-2023

How do I get back on???

I have unlimited smarty in UK. Currently I Ireland in my Motorhome with the smarty sim in my onboard router and have hit the 12GB EU fair use barrier. So have bought a 3 day unlimited add on but seem to be locked out of my network. I go through an infinite loop of approval codes. Very frustrating. 

2 Replies

  • JJP2's avatar
    JJP2
    SMARTY Pro-coach
    16-09-2023

    Firstly, you need to change the APN in your router to ‘mob.asm.net’ to use Smarty in the EU.

    To do this, you will need to open a webpage, which will look like 192.58.2.2 (THAT IS JUST AN EXAMPLE, IT WILL BE DIFFERENT IN PRACTICE)

    As for the approval codes, that sounds very much like a router issue , not a smarty issue. You would need to check your routers manual. If you haven’t retained the manual, then contact the manufacturer of your router.